Why does my client have to register their own developer license?
Apple’s updated guidelines state that apps have to be submitted directly by the provider of the app’s content using their own iOS Developer Account. If the app and the developer account do not match, Apple will potentially reject the app. Therefore the owner of the app, in this case your client, should also be the owner of the iOS Developer license.
Now that my client has their own developer license, what type of emails can they expect from Apple?
- Updates regarding newly submitted apps
- Status changes of submission: In review, developer rejected, rejected (includes reason of rejection)
- Emails will most likely be sent from: firstname.lastname@example.org
What types of developer accounts can my client create?
For more information read the following article.
Is the email correspondence from Apple white label?
Yes, emails sent from Apple do not contain any references to AppMachine.
No, clients will not be able to find any references to AppMachine.
Can I prevent my client from receiving correspondence from Apple regarding app submissions?
No, the email address used to register the iOS Developer Account will also be used for app status updates within iTunes Connect, and certificate related notifications within the Apple Developer Portal.
Is there a workaround?
No, the owner of the iOS Developer account will always email notifications from Apple regarding the status of their apps and certificates.
What if my client receives a 4.2.6 rejection and notices the app is built with a platform/templated service?
Even custom built apps can get rejected based on the 4.2.6 guideline. If a developer builds an app from scratch and reuses blocks of code, Apple may already see this as a valid reason to reject the app.